http://gurufodder.disqus.com/enFri, 28 Mar 2008 01:44:38 -0000http://guru-fodder.com/96/secret-guru-training-how-to-set-up-customer-services/#comment-1704322You are correct. Customer service just does not exists any more. What a shame!<br><br>Diana<br><br><em>Diana's last blog post..<a href="http://bestflowergardening.com/flower-gardening-tips-knock-out-roses" rel="nofollow">Flower Gardening Tips - Knock Out Roses</a></em><br><strong>What I find interesting is we live in times when customer service should be easier. Computer technology rather than paper filing; multiple communication channels rather than letters. And large organisations spout on about their Customer Service departments. It's because they choose not to provide a service in my opinion - the number one criteria for them is profit but they miss the bigger picture of great service = great profits. I'll give them a run for their money when I release my products! Mark</strong>DianaFri, 28 Mar 2008 01:44:38 -0000http://guru-fodder.com/96/secret-guru-training-how-to-set-up-customer-services/#comment-1704320I have had so many similar conversations that its frightening what has happened to the term " customer service". Its so true, once they get your money....you a gonner...<br><br>good stuff<br><br>Teri<br><strong>You're right, the so called "customer service" gets worse. I had a problem with my mobile phone - couldn't make or receive calls - was told "we cannot help unless you call us from the phone with the problem"!!! Unbelievable. Mark</strong>TeriWed, 26 Mar 2008 01:22:29 -0000http://guru-fodder.com/96/secret-guru-training-how-to-set-up-customer-services/#comment-1704321Ha! Ha!<br><br>Maybe you should invite him as a guest<br>writer Mark.<br><br>I loved it - hit the spot many of us<br>are feeling frustrated about. It's not<br>only happening online though. Many<br>firms are employing hard working people<br>from other countries who unfortunately<br>due to their accents, have difficulty<br>communicating with their co-workers<br>as well!<br><br><em>Mark's last blog post..<a href="http://www.ultimatehealthandfitness.com/the-mediterranean-style-diet" rel="nofollow">The Mediterranean Style Diet</a></em><br><strong>Thanks Mark. Yes, I'm thinking of a suitable request. One of the biggest drawbacks to outsourcing overseas is the fact it is depriving home based workers from undertaking a paid for job. That's not good. Mark</strong>MarkTue, 25 Mar 2008 07:43:53 -0000